About USA Choice...
Known as the "Hometown, Friendly Choice for Fast, Reliable Internet Service", USA Choice Internet Services LLC continues to grow and expand. Since its founding in 1995, the company has been committed to its goal of providing high quality, low-cost, full spectrum Internet access to northwest and central Pennsylvania.
USA Choice has recently been focused on expanding their wireless broadband service as an alternative means of supplying high-speed connections to customers that demand a premium service. The technology uses towers, radios, and antennae to deliver broadband services. Wireless Internet is one of the fastest growing industries and creating a buzz in the Internet community. USA Choice is an active member of the Wireless Communications Association international (WCAI) which regularly meets to improve Wireless technologies. Wireless connections speeds have already surpassed the speeds of DSL and cable. USA Choice has over 550 businesses and residential customers using their wireless service in 10 locations: Oil City, Hasson Heights (Oil City), Franklin, Seneca, Cranberry, Clarion, Shippenville, Kittanning, New Castle, and Lucinda.
Another core competency for USA Choice has been in building fiber-optic services. With this service customers can interconnect their branch offices with multimegabit, even gigabit, connections. Dedicated "dark fiber" and leased spectrum are available at very reasonable cost, yet provide unsurpassed speeds and reliability.
USA Choice has partnered with regional and national firms in designing, deploying and managing various networks including the Northwestern Pennsylvania Regional Wide Area Network, three Intermediate Units - Northwest Tri-County Intermediate Unit 5, ARIN Intermediate Unit 28 and Riverview Intermediate Unit 6 have purchased Wide Area Network (WAN) telecommunications, Internet and Internet2 services, videoconferencing equipment and WAN delivered instructional applications, along with the hardware needed to achieve full functionality of the network. Services to participating districts in Erie, Crawford, Warren, Clarion, Venango, Forest, Jefferson, Armstrong and Indiana counties started in the Fall of 2007. This joint venture project consisted of over 835 miles of new fiber optic cable plus 85 to 125 miles of additional fiber to be built; eight new fiber Points of Presence; 13 new wireless towers; 11 new core network switches; $10 million in new infrastructure investment; $6 million in new federal funding to region, and new telecommunications services available across a 9-county region.
USA Choice boasts about their customer service. No matter what the problem, we fix it. Whether an experienced technically savvy professional or a person entirely new to computers, USA Choice customer support staff takes pride in providing hands-on support that insures the client will have his/her Internet connection set up and running within minutes and be fully able to receive and send email and "surf the Net". USA Choice provides free technical support to its customers and there are no limits to how many times they may call. USA Choice values their customers and insures their retention with industry leading quality of service. All of our home grown technical support staff go the extra mile for our customers. The company continues to enjoy numerous "thank you" letters received from a broad range of satisfied clients that have found that our technicians are able to fix any problem they come across. Recently USA Choice began distributing a Support Tools CD-ROM containing security updates, spy-ware removal tools, and other common software repair tools and security fixes to augment the award winning service.
USA Choice also created its HouseCalls division that specializes in computer/Internet repair. Customers can drop off their computers at the Oil City office located at 679 Colbert Avenue to be fixed or schedule an employee to come to visit the customer’s home and perform an on-site repair. HouseCalls has special rates designated for spyware/virus removal, operating system upgrades, hardware upgrades, data backup, and data recovery.
A locally owned and operated business, USA Choice was started in 1995 by Ray Schwabenbauer, Michael Phillips and Brian Fielding, who made it their mission to bring broadband Wireless, fiber-optic and high-speed dial-up Internet access to the under-served economic areas surrounding Oil City, PA, the city where USA Choice is based. Recognizing that harder to reach rural areas are often overlooked by the larger Internet providers, USA Choice stands out in its commitment to providing high quality, low cost, full spectrum Internet access to all of the communities in Northwest and Central Pennsylvania.